Privacy Policy

Last Updated: January 22, 2026

​

A. Glantz Incorporated (DBA: Moonshadow Festival) (“Moonshadow Festival,” “Moonshadow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase tickets, register for events, volunteer, request information, opt in to communications (including SMS/MMS and email), or otherwise interact with us (collectively, the “Services”).

​

By accessing our website or using our Services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect information that you provide directly, information collected automatically, and information related to your communications preferences.

A. Information You Provide Directly

You may provide personal information when you:

• Purchase tickets or register for A. Glantz Incorporated (DBA: Moonshadow Festival) events

• Sign up for festival updates, newsletters, or promotions

• Opt in to SMS/MMS text messages or email communications

• Register as a volunteer, artist, vendor, or partner

• Contact us by phone, email, or online forms

This information may include:

• Full name

• Email address

• Phone number

• Billing or mailing address

• Ticketing, registration, or participation details

• Preferences related to communications or marketing

 

B. Automatically Collected Information

We may automatically collect information when you visit our website or interact with our digital content, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent on the site

• Referring websites or sources

• Cookies, pixels, and similar tracking technologies

 

C. SMS/MMS Opt-In Information

If you opt in to receive SMS/MMS communications from A. Glantz Incorporated (DBA: Moonshadow Festival), we collect and manage:

• Your mobile phone number

• Date and time of consent

• Message preferences and opt-out status

We do not sell or share SMS opt-in data or consent information with third parties for marketing purposes. SMS data may be shared only as required by law or as necessary to deliver and manage messaging services (e.g., with our SMS platform provider).

 

2. How We Use Your Information

We use the personal information we collect for purposes including:

• Providing festival-related services, updates, and customer support

• Processing ticket purchases, registrations, and event participation

• Sending SMS/MMS messages you have opted in to receive (festival alerts, schedule changes, reminders, promotions)

• Sending email communications (newsletters, announcements, offers)

• Managing opt-ins, opt-outs, and compliance records

• Improving our website, events, and marketing efforts

• Analyzing usage trends and engagement

• Maintaining security and preventing fraud

We do not use your mobile phone number for unrelated purposes without your explicit consent.

 

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Personalize your experience

• Remember preferences

• Analyze website traffic and engagement

• Improve performance and functionality

Cookies may include:

• Essential Cookies: Required for basic website functionality

• Analytics Cookies: Help us understand site usage

• Functional Cookies: Remember preferences and settings

You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

 

4. How We Share Your Information

We may share personal information in the following limited circumstances:

• With trusted service providers that support our operations (e.g., ticketing platforms, SMS/email providers, analytics services, website hosting)

• If required by law or legal process

• To protect the rights, safety, and security of A. Glantz Incorporated (DBA: Moonshadow Festival), our users, or others

• In connection with a business transaction (e.g., merger, restructuring, or asset transfer)

We do not sell personal information or share it for third-party marketing purposes.

 

5. Third-Party Tools & Analytics

We may use third-party tools (such as analytics or advertising platforms) that collect limited information about how users interact with our Services. These third parties operate under their own privacy policies, and A. Glantz Incorporated (DBA: Moonshadow Festival) is not responsible for their data practices.

You may be able to limit tracking through browser settings or opt-out tools provided by those third parties.

 

6. SMS/MMS Communications & Consent

By providing your phone number and opting in, you expressly consent to receive SMS/MMS communications from A. Glantz Incorporated (DBA: Moonshadow Festival), including messages sent using automated technology where permitted by law. Consent is not a condition of purchase.

You may opt out at any time by replying STOP to any message. A confirmation message may be sent after opting out. For help, reply HELP or contact us at hello@moonshadowfest.com.

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

 

8. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your personal information

• Withdraw consent for communications

• Unsubscribe from marketing emails or SMS

Requests can be made using the contact information in Section 13.

 

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, accounting, or regulatory obligations.

 

10. Children’s Privacy

A. Glantz Incorporated (DBA: Moonshadow Festival) Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

 

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Continued use of our Services constitutes acceptance of the updated policy.

 

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

A. Glantz Incorporated (DBA: Moonshadow Festival)
Email: hello@moonshadowfest.com
Phone: 954-738-1266 or 954-661-2044